• ALL DEALS
    Freshdesk buys Framebench, its fourth acquisition in seven months

    A file photo of Girish Mathrubootham, founder and chief executive, Freshdesk, who said that the acquisition of Framebench presents an opportunity to integrate collaborative capabilities. Photo: Mint Bengaluru: Freshdesk Inc., a start-up that provides customer support platforms for enterprises, has acquired Framebench Technologies Pvt. Ltd, a company which lets users collaborate on files (documents, images, […]

  • ALL DEALS
    Freshdesk launches new support product Hotline.io for mobile-first businesses

    This is Freshdesk’s third product since its launch in 2011. The other two are Freshdesk, which is a cloud-based comprehensive customer support platform, and Freshservice, launched in 2014, which helps companies meet their internal IT support requests. Bengaluru: Customer support platform provider Freshdesk Inc. on Wednesday announced the launch of a new product called Hotline.io, […]