• NEWS
    Customer support in the time of instant outrage: How start-ups do it

    At e-commerce marketplace Snapdeal (run by Jasper Infotech Pvt. Ltd), social media is handled with a set of processes and a large team of 16 constantly monitoring the social chatter. Photo: Bloomberg Bengaluru: No online retailer escaped the backlash sparked by a recent clutch of instances in which customers ordered mobile phones online and were […]

  • ALL DEALS
    How Printo’s Manish Sharma lost his start-up and got it back

    A file photo of a Printo store in Bengaluru. Retail was booming at the time Sharma set up Printo. Photo: Hemant Mishra/ Mint Mumbai: Manish Sharma, 43, likes his coffee black and his conversation clear and upfront. Entrepreneurs aren’t really a fraternity, he says. “Mostly we have our head in the sand, trying to figure […]

  • NEWS
    MIUI 7 Global Released: How to Download and Install It

    Xiaomi on Tuesday announced that it has made available MIUI 7 global stable builds for a range of devices. The new version of Xiaomi’s mobile OS is available for download from the company’s official forum, and is also being rolled out in the form of an OTA update. Stable MIUI 7 builds are available for […]

  • NEWS
    iPhone: How to Block SMS From Any Sender Including Bulk Messages

    Spam is something most people have accepted as a part of their lives. While there are various easy ways to block email spam, most people don’t bother blocking SMS or text messages spam. On Android, various awesome SMS apps let you fully block spam texts or send them to a separate folder to check later. […]