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There’s a new chatbot in town. Zo is the latest in Microsoft’s efforts to evolve AI. The company wants to create conversational AI that not only takes the informational side into account, but also the emotional side. In other words, it wants to create an experience that mimics that of talking to an actual person. […]

There’s a new chatbot in town. Zo is the latest in Microsoft’s efforts to evolve AI. The company wants to create conversational AI that not only takes the informational side into account, but also the emotional side. In other words, it wants to create an experience that mimics that of talking to an actual person. […]