Instant Articles: Everything You Need To Know In 2021

    Instant Articles PublishersThe earliest partners of Instant ArticlesSome were very excited and jumped at the opportunity right away. Blazing fast loading time and immersive visual storytelling features seemed like a new, comprehensive way to engage more readers. The world’s biggest news outlets dipped their toes into IA’s functionalities right away. Some of the early results […]

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    Customer support in the time of instant outrage: How start-ups do it

    At e-commerce marketplace Snapdeal (run by Jasper Infotech Pvt. Ltd), social media is handled with a set of processes and a large team of 16 constantly monitoring the social chatter. Photo: Bloomberg Bengaluru: No online retailer escaped the backlash sparked by a recent clutch of instances in which customers ordered mobile phones online and were […]